Privacy Policy

Last updated: October 16, 2026

PlantANT has established this privacy policy to explain how your information is collected, used, shared, and protected when you use the PlantANT website, our mobile applications, and related services (together, the "Service"). We may update this policy from time to time, and will post notice of materially significant changes on the PlantANT site. Your continued use of the Service after a change becomes effective means you accept the updated policy.

1. Information you provide to us

Account information. When you register we collect information such as your name, username, email address, telephone number, company name, mailing address, city, state, ZIP code, country, and the type of account or industry you select. Passwords are stored in hashed form.
Supplier and nursery profile information. Supplier accounts may also provide company email addresses, additional phone and fax numbers, website addresses, business descriptions, hours of operation, certifications, nursery type, service areas, and the payment methods your business accepts.
Listings and uploaded content. Inventory and availability listings, plant descriptions, pricing, project and quote request information, logos, and photographs you upload.
Billing information. Information needed to bill your subscription, including your billing contact details and invoice history.
Communications. Information you provide when you contact us, submit the contact form, request support, or send feedback.

2. Information collected automatically

Log data. Our web logs record standard entries for each page served, including your IP address, page URL, referring page, browser and device information, and timestamp. Logs help us diagnose server problems, administer the site, detect abuse, and provide the Service.
Account activity. We record sign-in activity, including IP address and whether you signed in from a desktop browser, mobile browser, or our mobile app. We record failed sign-in attempts by IP address to protect accounts against automated attacks.
Search and usage activity. We record searches performed on the Service, listings viewed, and advertising impressions and clicks, together with the associated session and IP address. This information supports search relevance, reporting to advertisers, and billing for usage-based advertising.
Approximate location. Addresses and ZIP codes you supply are converted to geographic coordinates so that listings can be shown on maps and matched to search radius. See Section 4.

3. Cookies and similar technologies

PlantANT uses cookies and similar technologies. You can control cookies through your browser settings, but disabling them may prevent parts of the Service from working correctly.

Strictly necessary cookies. Session cookies that keep you signed in and maintain your session, and cookies used by our billing system when you access invoices and payment pages.
Functional cookies. A "remember me" cookie that keeps you signed in on a device you choose to trust, an automatic sign-out cookie, and a cookie that stores your language preference.
Analytics and measurement. We use Google Tag Manager and associated analytics tools to understand how visitors find and use the Service, including which searches and features are used. These tools may set their own cookies and may collect information such as IP address, pages viewed, and search events.
Embedded third-party content. Some pages include content served by third parties, such as maps, video players, and social media widgets. Those third parties may set their own cookies when their content loads.

Our site does not currently respond to browser "Do Not Track" signals.

4. Location information

We convert the addresses and ZIP codes in your account and listings into geographic coordinates so listings can be mapped and included in distance-based searches.
Our mobile app and certain map features may ask your device for your current location so we can show nearby suppliers and listings. You may decline this request or turn it off in your device settings; distance searching by ZIP code will still work.
We do not collect precise device location in the background or when you are not using the Service.

5. How we use information

To create and administer your account, authenticate you, and provide the Service.
To display your listings and supplier profile to other users and to match them to searches.
To process subscriptions, calculate usage-based and per-user charges, issue invoices, and collect payment.
To send transactional and service messages, such as registration confirmations, invoices, subscription notices, and responses to your inquiries.
To send information about PlantANT products, features, and services, subject to Section 8.
To provide reporting to advertisers about the performance of their listings and ads.
To maintain security, prevent fraud and abuse, enforce our Terms of Use, and comply with legal obligations.
To analyze and improve the Service, including search quality and site performance.

6. Payments

Subscription billing and payment processing are handled by third-party billing and payment providers on our behalf.
Credit card numbers and similar payment credentials are entered into and stored by those providers. PlantANT does not store full payment card numbers on its own systems.
We retain billing records such as invoices, amounts, dates, and payment status.

7. When we share information

We do not sell your personal information. We share information only as described below.

Publicly on the Service. Information in your supplier or company profile and in your listings, including company name, business contact details, description, and location, is displayed publicly to users of the Service and may appear in search results.
Service providers. We share information with vendors who perform services for us, such as hosting, billing and payment processing, email delivery, mapping and geocoding, spam and bot prevention, video hosting, analytics, and email marketing platforms. These providers may use the information only to perform services for us.
Between linked accounts. If you are part of a corporate, nursery, or multi-user account, your account administrator can view and manage your access and activity associated with that account.
Legal and safety. We may disclose information if required to do so by law or in the good faith belief that disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process; to enforce our Terms of Use; to respond to claims that content violates the rights of third parties; or to protect the rights, property, or personal safety of PlantANT, its users, or the general public.
Business transfers. If PlantANT is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

8. Email and marketing communications

When you register you agree to receive email regarding PlantANT's services. We also send transactional messages such as confirmations, invoices, and subscription notices, which are part of the Service and are not marketing.
You may opt out of marketing and promotional email at any time by using the unsubscribe link in those messages or by contacting us. Opting out of marketing email does not stop transactional and account-related messages.
We do not share your email address with third parties for their own marketing purposes.

9. Archiving and display of PlantANT listings by search engines and other sites

Search engines and other sites not affiliated with PlantANT, including archive.org, google.com, and other search and archive services, may index, archive, or otherwise make available PlantANT listings. We do not control how those services retain or display that information.

10. Data retention and storage

We retain account and listing information for as long as your account is active and as needed to provide the Service.
Listings, messages, and other posted content are stored in our database and may be retained after deletion in backups, logs, or archives.
Web logs, access records, and transaction and billing records are retained as long as needed for security, accounting, tax, and legal purposes.
Registered users can access and update most account information from the account pages.

11. Connected accounting services (QuickBooks Online)

If you use Projects, you can choose to connect your QuickBooks Online company to PlantANT. Connecting is optional, happens through Intuit's own sign-in page, and can be undone at any time. This section describes what the connection does with your information.

What we read. With your authorization we read your QuickBooks company name and country; your customer list, including inactive customers; the products and services named "Plant" and "Other"; the income accounts in your company (only to choose the account a new item is booked to); and the estimates we previously created for you. We read your customer list when you connect, when you open your client list in PlantANT (at most once every 30 minutes) and when you click Sync now in Project Preferences.
When we write to QuickBooks. We create or update records in your QuickBooks company only when you send an estimate to QuickBooks or edit a client that is linked to a QuickBooks customer. Sending an estimate creates or updates that estimate, creates the customer if it does not exist, creates the "Plant" and "Other" items if they are missing, and reactivates that customer or those items if they had been made inactive.
Your client list. When you connect, every customer in your QuickBooks company (including inactive ones, which become inactive clients) is added to your PlantANT client list or matched by name to an existing client. For linked clients, QuickBooks' details take precedence; a customer merged or deleted in QuickBooks makes the linked client inactive here. The details stored are the customer's name, company, address, phone, fax, email and whether the customer is active.
What else we store. The connection tokens Intuit issues to us, stored encrypted; the name and identifier of the QuickBooks company you connected; the identifiers that link your PlantANT clients to your QuickBooks customers; and, for each estimate you send, the QuickBooks estimate number and the totals and sales tax QuickBooks calculated. Once an estimate has been sent, that QuickBooks estimate number and those totals appear on the copy you print or email to your client. We also keep a log of connection, sync and send activity (dates, outcomes, the customer or estimate involved and any error message; never amounts or line items) so we can support you and fix problems.
How we use it. Only to provide the integration you asked for. We do not use QuickBooks data for advertising or marketing, we do not sell it, and we do not share it with anyone other than Intuit and the service providers described in Section 7 that host and operate the Service.
Disconnecting. You can disconnect from Project Preferences in PlantANT or from the app settings inside QuickBooks. When you disconnect from PlantANT we ask Intuit to revoke our access; when you disconnect inside QuickBooks, Intuit revokes it. Either way we delete the stored tokens and all syncing and sending stop. We keep the company name, the client links and the estimate numbers already recorded so that reconnecting the same company later picks up where you left off; the clients and estimates in PlantANT remain yours and are unaffected. You can ask us to delete the stored links and activity log by contacting us (Section 17).
Intuit. Your QuickBooks account and the data in it are governed by Intuit's own terms of service and privacy statement, which apply in addition to this policy.

12. Security

Account information is password-protected. Keep your password safe and do not share your credentials.
We use administrative and technical measures intended to protect information in a secure operating environment that is not available to the public.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Your choices and rights

You may review and update your account information from the account pages, or contact us for help.
You may request access to, correction of, or deletion of personal information we hold about you. We may need to retain certain information to comply with legal, accounting, and security obligations, and deletion of your account does not remove information already displayed publicly, archived by third parties, or required for billing records.
You may opt out of marketing email as described in Section 8, and control cookies through your browser as described in Section 3.
Depending on where you live, you may have additional rights under applicable state or national privacy laws, including the right not to be discriminated against for exercising those rights. To make a request, contact us using the details in Section 17.

14. Children's privacy

PlantANT is a business-to-business service intended for use by professionals in the horticulture, landscape, and allied trades. It is not directed to children, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, contact us and we will delete it.

15. International users

PlantANT is operated from the United States and our servers are located in the United States. By visiting our web site and providing us with data, you acknowledge and agree that we may use the data collected in the course of our relationship for the purposes identified in this policy or in our other communications with you, including the transmission of information outside your resident jurisdiction, and that such data may be stored on servers located in the United States. By providing us with your data, you consent to the transfer of such data.

16. Changes to this policy

We may revise this policy at any time. The date at the top of this page shows when it was last updated, and we will post notice of materially significant changes on the PlantANT site.

17. Contact us

Questions, comments, or privacy requests may be sent to info@PlantANT.com, submitted through our contact page at https://www.PlantANT.com/contact, or made by phone at 800-433-1758.